Twixit support

Twixit makes App Store screenshots on your Mac: a 3D iPhone, iPad or Mac showing your app's capture, with a headline, supporting text and a background, exported at every App Store size and language. It also makes the App Store banners, and AI agents such as the one in Xcode can make the whole set for you.

Get help

Email [email protected]. Tell us your macOS and Twixit versions (Twixit › About Twixit) and what happened; a screenshot helps.

Twixit's own help is in Help › Twixit Help.

Common questions

How do I set up the agent in Xcode?
Open Twixit › Settings › Automation and click Set Up Xcode Agent…. Twixit turns on automation and opens Xcode's plug-in installer; click Install. Then ask the agent, for example: "Make App Store screenshots for this app." More in the plug-in's README.

The agent says Twixit isn't available.
Make sure Twixit is installed from the Mac App Store and Allow automation is on in Twixit › Settings › Automation. The first time the agent works on a project, Twixit asks to use the project's folder: choose Allow…, then Allow Access.

What's in Twixit Free, and what does Twixit Pro add?
Twixit Free has every editing feature, automation included, with one project and 2 exported screenshots, and no watermark. A free screenshot can be exported again whenever only its text changes. Twixit Pro is a one-time purchase for unlimited projects and exports, and App Store banners, shared with your family through Family Sharing.

I bought Twixit Pro on another Mac.
Choose Restore Purchases in Twixit › Settings › Purchases, signed in with the same Apple Account.

Refunds
Purchases are handled by Apple: request a refund at reportaproblem.apple.com.

Privacy

Twixit collects no information about you. See the privacy policy.